Having the right people in the right job

The scene When staffing isn’t right you can’t get the right things right. It’s frustrating for business owners or managers when staff don’t appear to know what they’re doing, or care. It’s frustrating when staff aren’t motivated and/or continually make mistakes that cost the business money. But what’s really going on with this scenario? Do

Starting a business with serious consideration

The scene Many people start a business because they’ve succeeded in making money for others. Then it clicks. Why not start a business and keep the profits? After all, they have the skill and knowledge; they understand the services and products; they know how to invoice and bank money. It’s going to be terrific. We

The power of one phone call

The scene Your business is growing so quickly that you don’t know what to do. Anxiety and stress has set in. You can’t sleep or eat. Sound familiar? In today’s business world, things move so quickly that at times it’s hard to keep up. This problem applies to any business in a growth phase. It’s

Are your employees full of empty promises?

The scene: Owning and running your own business can rewarding. It’s hard work but glorious when everything’s going well. You’re on target to reach your goals. You have money in the bank. Life is good. Then you realise you need another staff member. You take the easy way and employ a family friend. You pluck