Blog

The power of pressing the pause button

The scene With a business built on strong foundations, outstanding customer service, great profitability and a dynamic team, how would a Canberra mortgage broker business catapult to the next level? The business decided on a course of action that saw them – without a great deal of strategic thinking – engaging an in-house Marketing Coordinator.

Building relationships – the basics

The scene The adage that people want to do business with people is as true today as when it was first uttered. Strengthening relationships and developing trust separates you from your competition. But for some business owners, building relationships is easier said than done. Not everyone has a natural flair for networking or talking confidently

Investing in yourself and your business

The scene You haven’t taken a development course for ages. You don’t ever have time to even think about your career advancement and you’re not comfortable that your staff have a training plan in place. You’ve been burying your head in the sand on this one even though you know that investing in yourself and

Having the right people in the right job

The scene When staffing isn’t right you can’t get the right things right. It’s frustrating for business owners or managers when staff don’t appear to know what they’re doing, or care. It’s frustrating when staff aren’t motivated and/or continually make mistakes that cost the business money. But what’s really going on with this scenario? Do